Hoàn Kiếm · Old Quarter#3 of 20 by rating

Serene Spa Hanoi

High-volume Old Quarter spa on Mã Mây with Thai, deep-muscular and hot-stone therapies in private rooms.

4.9· Exceptional · 10,972 Google reviews· TripAdvisor 5.0 (3,925)· 9:30am – 10:30pm
Known for Multiple branches
Public rating
4.9
/ 5 on Google · 10,972 reviews
60-minute massage · published price
660,000₫
$26 · $$·mid-range of listed spas
Tipping policy not published — ask at reception
Official website
Illustrative stock photo — not taken at this spa
What reviewers praise
  • Serene Fusion signatureReviewers often praise the house blend of Thai stretching and Swedish oil techniques as the standout treatment.
  • Front-desk EnglishReception staff are repeatedly described as fluent, helpful and good at tailoring pressure and focus areas.
  • Tranquil ambienceSoft lighting, scent and quiet rooms are consistently cited as a welcome escape from Old Quarter noise.

Themes summarised from public Google and TripAdvisor reviews.

Treatments
Thai massage Deep tissue Hot stone Foot reflexology Facial Body scrub & wrap Head, neck & shoulder
Amenities confirmed
Private rooms
Steam room
English menu
Practical
Address
68 Mã Mây, Hàng Buồm, Hoan Kiem, Hanoi
Hours
9:30am – 10:30pm daily
Phone
+84 916 362 368
Payment
Not confirmed — carry cash
Details checked
9 Oct 2026
serenespa.vn
Good to know
  • Serene Fusion signature

    Reviewers often praise the house blend of Thai stretching and Swedish oil techniques as the standout treatment.

  • Front-desk English

    Reception staff are repeatedly described as fluent, helpful and good at tailoring pressure and focus areas.

  • Tranquil ambience

    Soft lighting, scent and quiet rooms are consistently cited as a welcome escape from Old Quarter noise.

Watch-outs reviewers mention
  • Three branches, one street

    Serene Spa, Serene Spa Hanoi and Serene Signature Spa sit at 58, 61 and 68 Mã Mây with separate listings, so confirm which you booked.

  • Weekend demand

    The spa itself recommends reservations on weekends, and reviewers report busy evenings.

  • Occasional housekeeping remarks

    A small number of marketplace reviews mention towel freshness and odour, though this is not a dominant theme.

Our take

A polished, very high-volume Ma May spa with fluent English at the desk; book ahead at weekends and check which of the three Serene addresses you reserved.

Serene Spa Hanoi operates from a restored shophouse at 68 Mã Mây in the heart of the Old Quarter, a short walk from Hoan Kiem Lake and the weekend night market, with sister branches at 58 and 61 Mã Mây and a further outpost in Hoi An. The spa describes its approach as balanced therapies using natural, Vietnamese-inspired ingredients, and welcomes guests with tea and a short consultation before treatments. Hours are 9:30 to 22:30 daily.

The published menu is organised into signature therapy, body therapy, body care, facial, foot, hair and nail care plus set courses. Sixty-minute body options start at 660,000 VND for Deep Muscular Therapy or Thai Royal Massage, and the Serene Oils & Hot Stone treatment runs from 830,000 VND for 75 minutes. Courses combine several elements: a 70-minute Basic Course at 690,000 VND, a 90-minute Premier Course at 890,000 VND, a 120-minute Signature Course at 1,190,000 VND and a 150-minute Jet Lag Recovery at 1,680,000 VND.

Treatments are given in private rooms, with a dedicated foot-massage area, and each body massage begins with a warm salt and herb foot soak. Third-party guides list steam baths across the branches, while sauna and jacuzzi facilities are reported only at the 61 Mã Mây branch. The 68 Mã Mây location is among the most-reviewed spas in Hanoi, with roughly eleven thousand Google reviews and a 5.0 TripAdvisor rating from nearly four thousand reviews.

Serene Spa Hanoi is one of 20 spas in Hanoi listed here, and one of 11 in Hoàn Kiếm. Compare it with the full directory or the nearby spas below.

Illustrative stock photos (Unsplash), not taken at Serene Spa Hanoi. See the spa’s own website for its rooms.

Illustrative spa photo 1
Illustrative spa photo 2
Illustrative spa photo 3

Visitor reviews

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    Getting there

    68 Mã Mây, Hàng Buồm, Hoan Kiem, Hanoi. Densest spa strip in the city — great value, wildly uneven quality.

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    Sources & freshness

    Details checked on 9 Oct 2026. Not affiliated with the spa. If something has changed, send a correction.

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